2016 Spring Leadership Webinar Series - Managing Conflict in Organizations
Conflict is a normal aspect of any healthy relationship. It is an everyday phenomenon in personal and work life in organizations. This webinar will focus on understanding the dynamics of conflict in work environments, strategies to resolve conflicts, and differentiate conflict management from supervision and delegation. Participants will be able to apply conflict resolution strategies with situations during this session.
Presented by Inez Tuck, PhD, MBA, M.Div., RN
Dean, School of Nursing
MGH Institute of Health Professions
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